Customer Service & Sales

Successful Sales Skills - Converting Enquiries into Sales

Duration: 1 Day Course

Location: In-House or Online

Customer Service & Sales

Successful Sales Skills - Converting Enquiries into Sales

Duration: 1 Day Course

Location: In-House or Online

Customer Service & Sales

Successful Sales Skills - Converting Enquiries into Sales

Duration: 1 Day Course

Location: In-House or Online

Course Objectives
  • Understand the principles of influencing, selling, and the buying process.

  • Identify the difference between constructive and non-constructive influencing styles and their effects on potential buyers.

  • Recognize the skills needed to build rapport with potential customers.

  • Improve communication skills using effective questioning and listening techniques.

  • Adapt your language style to match the communication preferences of your customers.

  • Identify buying signals and learn when and how to close the sale.

  • Practice skills to enhance confidence and achieve improved success in converting potential customers.

Course Objectives
  • Understand the principles of influencing, selling, and the buying process.

  • Identify the difference between constructive and non-constructive influencing styles and their effects on potential buyers.

  • Recognize the skills needed to build rapport with potential customers.

  • Improve communication skills using effective questioning and listening techniques.

  • Adapt your language style to match the communication preferences of your customers.

  • Identify buying signals and learn when and how to close the sale.

  • Practice skills to enhance confidence and achieve improved success in converting potential customers.

Course Objectives
  • Understand the principles of influencing, selling, and the buying process.

  • Identify the difference between constructive and non-constructive influencing styles and their effects on potential buyers.

  • Recognize the skills needed to build rapport with potential customers.

  • Improve communication skills using effective questioning and listening techniques.

  • Adapt your language style to match the communication preferences of your customers.

  • Identify buying signals and learn when and how to close the sale.

  • Practice skills to enhance confidence and achieve improved success in converting potential customers.

Course Overview

Discover the art of successful sales with Henley Training's "Converting Enquiries into Sales" course (HTA09059). This one-day program is tailored for individuals aiming to refine their sales technique and effectively convert sales inquiries into valuable appointments or business opportunities.

Features & Benefits

Tailored Sales Coaching: Our course is designed for anyone looking to enhance their sales skills and turn inquiries into successful business outcomes.

Principle Understanding: Gain insights into the principles of influencing, selling, and the buying process, equipping you with the knowledge to navigate the sales landscape.

Effective Communication: Develop key communication skills to engage potential customers and compellingly present your product or service.

Skill Enhancement: Improve your ability to recognize buying signals, close deals, and build confidence in converting potential customers into satisfied clients.

Course Information

Successful Sales Skills: Converting Enquiries into Sales Course

Ideal for individuals needing to convert sales inquiries into appointments or business opportunities.

Who Should Attend:

Perfect for anyone seeking to enhance their sales technique and communication skills to achieve successful outcomes. Understand the principles of influencing and selling, gain insights into the buying process, and refine your communication skills.

Companies that have benefited from our courses:
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Enquire about this course

Ready to elevate your skills and advance your career? Contact us today to apply for any of our courses. Take the first step towards personal and professional growth!

Our aim is to maximise the productivity of your organisation in the most cost effective, practical and enjoyable way.

Copyright ©2024 Henley Training Associates. All rights reserved.

Our aim is to maximise the productivity of your organisation in the most cost effective, practical and enjoyable way.

Copyright ©2024 Henley Training Associates. All rights reserved.

Our aim is to maximise the productivity of your organisation in the most cost effective, practical and enjoyable way.

Copyright ©2024 Henley Training Associates. All rights reserved.