How to overcome negative thinking and become a more confident person

How to overcome negative thinking and become a more confident person

Negative thoughts can have a real impact in our day to day lives. It could potentially impact relationships, heath or even your work. To become a more confident person you need to love yourself and who you are.

Many people try a variety of different ways to get rid of their negative thoughts. This could range from distractions to diversions. Trying to steer away from negative thoughts can be an internal battle.

To overcome these negative thoughts, you have to ask yourself; ‘In what areas are my negative thoughts coming from.’ It could be work issues, relationship problems or just thoughts about day to day life. When you are thinking negatively, try and turn it around and think of ways to change them into positive thoughts. See the brighter sides to situations.

People who have negative thoughts tend to generalise and overthink situations. For example, if they make one mistake at work, they will proceed to think they’re bad at their job. So instead of thinking you’re bad at your job, turn it around. You made a small mistake, everybody does. If you find it difficult to come to terms with this type of thinking, imagine you’re someone else giving yourself some advice on how to deal with these types of situations.

If you are spending most of your time around people who also have negative thoughts then it’s more likely this will affect your thoughts too. Try not to let their mood affect yours and surround yourself with people who are less likely to think negatively.

To become more confident, you need to think positive. It’s important to create more positive thoughts and get rid of the negative ones. If you’re thinking positive thoughts, your emotions change and you become happier. Negative thoughts can steal your confidence and potentially your happiness, so don’t let them take it from you!

How to give a great presentation

How to give a great presentation

Giving a presentation to a room full of people can be quite daunting. In this blog you will learn about how to give a room full of people, a great presentation.

Here are some tips to be aware of when giving a presentation.

The beginning of your presentation is the most important part. This is where you will grab the attention of your audience and draw people in. You need to start by entertaining them, most of the audience will give you a couple of minutes to impress them and if they aren’t impressed, they will switch off and zone out.

You will need to show your passion, really try and connect with your audience. Let your passion for what it is you’re talking about, shine through. Remember to be confident.

One thing you need to make sure that you’re doing throughout your presentation is to make eye contact with your audience. When you make eye contact with an individual, it may make you feel less nervous as you’re just talking to that individual in that moment, not to a great mass of people. Also remember to smile! Nobody wants to see someone give a presentation whilst looking bored or looking as though they don’t want to be there.

Try to keep your slides to a maximum of 15. This way your audience won’t get bored. Also, never write essays on your slides, a picture can tell a thousand words and you could also go into detail just by talking. Allow small breaks in between slides to allow the audience to ‘breathe’ and gather their thoughts.

You want to try to make your presentations personal and purposeful. By telling the presentation like a story, it brings your facts to life and the audience may empathise with you. People like to learn new things and by narrating it, it won’t get boring for them.


How to overcome the negativity trap and become one of the 20% who build a successful business

How to overcome the negativity trap and become one of the 20% who build a successful business

It’s great having your own business isn’t it? However, a staggering 8 out of 10 entrepreneurs who start businesses fail within the first 18 months, according to Bloomberg. This is perhaps why a very small percentage of people ever find the courage to sack their boss – it’s usually the other way around! Having your own business is incredibly rewarding, and well worth the effort that’s required, but it can feel like being on a never-ending roller coaster…

Slipping into the Negativity Trap

It’s so easy to slip into the negative thinking cycle when things appear to be going against us. You only have to read the papers or watch the news to get the impression that it’s all going pear-shaped. And then, when we’re trying to build our business, our prospects just don’t seem to want to see us or spend their money – we’re in a great big recession after all!

Have you ever found yourself thinking negative thoughts? You know you want to avoid them at all costs, but they have this nasty habit of creeping up on you when you’re least expecting it. Picture the scene: you bounce into the office, full of motivation for a great day ahead. You take a sip of that amazing coffee you decided to treat yourself to (after all – you deserve it). Then you get on the phones. Call One: “In a meeting.” Call Two: “Too busy to talk to you.” Call Three: “Don’t take cold callers.” Call Four: “No thanks.” Call Five: “Not now.” By now, you’re getting that sinking feeling. That coffee’s gone a bit cold and doesn’t taste so nice any more. You start hearing that voice in your head saying “we’re in recession – nobody’s buying”; “I’ll never be any good at this.” “This is a disaster.”: “I’m running out of money to pay the mortgage.” Or, “I give up!!”

Fighting the Negativity Trap

The majority of new businesses apparently don’t last more than 2 years – perhaps their owners give up when they hit the inevitable obstacles? When we’re in the negativity trap, it’s easy to believe those unhelpful thoughts and believe that you’ll never succeed. But what if you’re next big contract was to come from the very next call you made? If you knew that was true, would you make that next call? The truth is that we don’t know what’s around the next corner, so we need to turn it to find out. But we can only do that if we start to turn our thoughts around…

I was at a seminar in 1988 with Tony Buzan, creator of “Mind Mapping” when he said something that rocked my world. He said, “At its fundamental level, your brain doesn’t know the difference between right and wrong – it only knows what you tell it.” When you think about it, how true that is. If we can think negative thoughts at will and turn them into our reality, then logic tells us that we must therefore be capable of thinking positive thoughts at will and turn THEM into our reality. When you start to realise this, you will become empowered to overcome any obstacles that get in your way, and achieve whatever level of success you’re prepared to work for, supported by the belief that you’re going to make it happen. We have the power to CHOOSE how we perceive things, and how we think.

Our thoughts are really powerful – more so than we might think. Our thoughts define how we choose to feel about or perceive a situation. Our feelings influence how we react and behave in response to that situation. And our behaviour determines the results we get. So if we can control how we think – logic tells us that we can create positive behaviours and therefore influence the degree of success we have.


Now THAT’S exciting!

Handling difficult customers/people assertively/confidently

Handling difficult customers/people assertively/confidently

When dealing with difficult customers/people, you have to have a completely different attitude than if you were dealing with someone who isn’t giving you grief or is causing trouble.

There are many different types of customers that you can come across on a day to day basis. They could be;






If a customer is being difficult, you have to be assertive, and being assertive means that you have to act in a confident way, but make sure you talk calmly. You also have to have a physical posture which comes across confident rather than having a stance which comes off aggressive. Every customer is different and they will all react to you in different ways.

If someone is being difficult or coming across as aggressive, don’t take it personally and don’t bring your feelings/emotions into it as it could make the situation worse. Let it wash off your back and carry on with the rest of your day.

Aggressive behaviour may invite confrontation which could lead to an argument. Don’t put yourself at risk by arguing over something which could potentially be resolved in a matter of seconds.

You know that the customer is in the wrong, but they don’t know that. They’re adamant they’re correct and that you should listen to them. One thing to do is to let them explain what’s going on and listen patiently to what they have to say, let them vent to you.

Never raise your voice to a customer. Instead, lower your voice and slow down your speech. You still have to be firm because the last thing you want to show is your ‘fear.’ Try and calm the customer down just by your tone of voice when you’re speaking.

Your biggest goal is to make sure that you help out the customer and repair the relationship that they have with the company. See if your customer will accept a voucher or a discount to try and resolve the problem.


How to achieve your dreams

How to achieve your dreams

Trying to break down the steps to achieve your dreams can be pretty difficult. Everybody has different dreams and aspirations about the future. A lot of people won’t achieve their dreams as they don’t believe in themselves and their heart isn’t fully in it. Here are some tips on how to achieve your dreams.

To achieve something, you have to believe in yourself and it has to be something you want. Set yourself monthly plans of what you want to achieve, leading up to the bigger end goal. You need to try and plan ahead as much as you can.

Sometimes, you need to leave your comfort zone and branch out in order to achieve your dreams. If you are sitting comfortably in your bubble, then you’re not doing it right. Outside of your bubble there could be amazing people you haven’t met, opportunities for you or even miracles. Leave your comfort zone every once in a while, it could benefit you in many different ways.

Don’t ever think about the ‘what if’s’ or let yourself think negatively about what you want and how you want to get there. One of the worst things you can do is procrastinate. You just need to work really hard and persevere. You can do it, you just have to believe in yourself. Don’t give up.

If you don’t know where to start, the best place is to research about other people who have had similar dreams to yours. There are a lot of influencers out there who write blogs about their story on how they’ve gotten to that point in their lives.

Do not let anybody stand in your way when wanting to achieve your dreams and aspirations.


How Do You Overcome Interview Nerves?

How Do You Overcome Interview Nerves?

Nerves affect everybody in different ways and nerves can eventually lead to stress. There are a lot of things that can run through your head before going to an interview, such as;

Will they like me?

What if I’m late to the interview?

What if I mess up at the interview?

When we get nervous, we tend to focus more on the negatives than the positives and in this case it can make us feel as though we shouldn’t go to interviews in case something does go wrong. We can also start rambling on about something that becomes less relevant to the interview questions or you can completely draw a blank and you just don’t know what to say.

Before you go for your interview, it may help you to prepare, by researching some questions that they usually ask people in interviews. Make sure that you know where the place is where you will be getting interviewed. If you don’t know where it is, make sure you leave early enough so if you were to get lost, you would have enough time to find the place without being late. You have to make sure you research about the company as you never know what kind of questions they could ask you. You’re probably best doing some mock interviews with a family member or friend. Be prepared.

Find out if the interview is a one to one or whether there will be multiple people getting interviewed at the same time. You also want to know who is interviewing you, because if it’s the manager or the boss of a company, you really do want to give a good first impression so you stand out from the rest of the candidates. You also have to make sure that you dress appropriately, find out what the dress code is at that company.

When going into an interview you have to remember your value. You need to remember why you’re here, and that is because they have picked you over other people to get to the next stage of applying for a job, which is the interview. They were impressed with your resume, they wanted you to come in for an interview because you have the right experience and the potential to help that business or organisation. This should give you confidence as they are really interested in getting to know you and how you could help them if you were to get the job.

When you’re answering questions in an interview, you want to make them short but to the point. Avoid getting into too much detail as you could go off topic and you wouldn’t know when to stop talking. Be confident in your answers and try relax as much as you can.

The most important thing is to be yourself. This will make you come across as relaxed and confident. Be proud of yourself for getting this far, be proud of what you have achieved in the past and let the interviewer know what you have accomplished.


How can you build a thriving business through a double-dip recession?

How can you build a thriving business through a double-dip recession?

If you switch on the news or read the papers, it seems like it’s all doom and gloom: “double dip Recession” ; more people due to lose their jobs here; another company going into liquidation there – it feels like it’s never-ending. If you’re not careful you could easily fall into the negativity trap – and start believing that you’re going to go down with the apparent sinking ship. So, what can a business owner do to ensure that they not only survive these challenging times, but maintain their composure, becoming stronger, thrive, and even build a booming business?

Getting Back to Basics
When I started my training business in 1998, my goal was simply to offer a personal level of service, listen to what my customers’ were telling me about their challenges, and offer solutions that really work on a practical level for them, combined with great value for money. It seemed to work for me. But how many companies get anywhere near achieving that these days? Almost everywhere I go (with a few notable exceptions) I seem to become either frustrated, annoyed or disillusioned with the poor quality of active listening, non-acknowledgement of me as a valued customer, and the lack of basic courtesy that I expect (and feel I really deserve) as a customer.

Is it a lack of investment in customer service training or could it be some form of genetic problem involving the “can’t be bothered” gene that the present generation seem to be evidencing? I often wonder. Or maybe it’s just me: am I getting old? A youthful (in my opinion!) 49 years young, brought up with the simple credo that the most important thing in life is to treat others as you’d like to be treated yourself.

We need to get back to doing it the good, old fashioned way: employ people with potential to learn, train them to understand the company philosophy, and then the skills to deliver it. Follow this up with regular performance management – performed competently by well-trained managers – ongoing training to motivate and build on skills and experience and there you have it – the makings of a strong, enthusiastic and skilled workforce.

Getting Noticed
Having a great business with fantastic product or service and brilliant staff is half the battle. But there’s no point if nobody knows you’re there. It used to be all about keeping up with the competition, but today a forward-thinking business needs to be at least one step ahead of the competition – our customers somehow know the difference. This became very apparent to me when, for example, I was running a series of Performance Management programmes a little while ago for a well-known, global gaming console corporation. They only have one significantly close rival, but their young customer base are fully clued up on who’s ahead of the game, if you’ll excuse the pun, and who isn’t – and subsequently who they’re loyal to when buying the latest version of their favourite football or war game.

Pro-active, targeted and structured marketing is the way to keep ahead of the game now – just sending out brochures and doing a few follow-up phone calls isn’t enough. I learnt at a recent seminar about Social Media, that to really get noticed and start achieving the results that will grow your business significantly, you need to be doing at least 12 different types of marketing, targeted to the specific sectors of the market you want to do business with, and while you’re doing this, making sure that you’re standing out from the rest. You need to learn how to use the likes of Twitter, Facebook, and LinkedIn effectively, whilst bearing in mind that apparently over 80% of businesses using these media don’t get much business from these sources – they’re doing it wrong, so you have to do it differently. If you haven’t tried networking yet, it’s worth having a go. 4Networking are a UK – wide network that’s really getting results – it’s a fantastic way to promote your business whilst learning from others how to develop and improve it.

There are many other vital elements to successful marketing, and it’s critical to approach this part of your business in a structured way. Getting the right advice and guidance from the right people who KNOW what they’re talking about is essential: so you get it right first time, and every time. This will save you £000’s and, of course, make you £000’s when you achieve the success you’re aiming for!

Getting the Right Focus and Attitude
So, you’ve got your business growing by spreading the word in lots of different ways; you’ve got the right people in place, equipped with the right knowledge, skills and attitudes. But why is it that so many businesses with lots of good people are still finding it difficult to retain their staff or worse, finding their business at breaking point?

It goes without saying that a successful business needs strong, focused leadership. Seems obvious, but I was told a few years ago by a (now non-existent) Government Department client that a recent staff attitude survey had highlighted the most common concern as “lack of direction” – people stating that they were worried about their jobs, the future of the organisation, change and general lack of communication through the tiers of management. So, what’s your goal? How are you going to set about achieving it? (Clearly stated objectives are a must.) What measures and deadlines have you put in place to ensure your objectives have been met to the standards you expect? How and when are you going to communicate this information efficiently?

And then there’s your attitude – you’ve committed to enabling and encouraging your staff to keep learning and growing, to developing their knowledge, skills and attitudes. But what about your own? If you stop learning and growing, there’s a really danger the same could happen to your business. A team looks to their leader for role model behaviour, and mirror it. So, if you’re not doing what you expect your team to do, they might start to question your leadership, which in turn may affect their performance and that of your business.

Getting around like-minded people with a positive, entrepreneurial attitude can do wonders for your self-motivation and self-esteem. Continuous learning, personal development and regular interaction with other successful people will help you to stay positive, focused and motivated to achieve your potential – and the rewards that you deserve for taking a risk that most people haven’t had the courage to take.

In the words of Zig Ziglar: “See you at the top!”

What are your thoughts on this subject?
Do you have your own business?
How have you survived the recession?