Communication Skills Courses & Training

Communication skills courses to get your message across.

We know that not everyone communicates in the same way, so our communication skills training courses are tailored to suit you. From there, we can help you become a confident communicator with both your colleagues and customers.

Improving your communication skills can help you:

  • Work more efficiently across different departments in your workplace
  • Convey your goals clearly to your team
  • Help you to improve your presentation, listening and writing skills
  • And much more!

Administrators’ Development Programme

If you’re about to take the next steps in your administrator career, this programme help you to adapt to the role effectively through helping you manage your time better, build motivation, working in a team and setting goals.

Assertiveness and Confidence Building Course

An informal and interactive training course that helps you build your confidence with those around you, with tips and techniques to shift your mindset from a negative to a positive one.

Report and Business Writing

Learn how to produce grammatically correct and concise reports that will leave a great impression.

Customer Service Excellence

Learn what it takes to go the extra mile for your customers by building interpersonal skills and improving your self-awareness.

Dealing with Difficult People

Occasionally you may come across a colleague or client that displays difficult behaviour. Our course demonstrates how to put a proper process in place so that you can handle these situations effectively.

Influencing and Negotiating Skills

Pick up vital influencing skills and negotiation tactics through this practical course. Minute Writing and Note Taking – spend your time in meetings frequently? Get the most out of them by developing effective note taking and minute writing skills – learn the responsibilities of a great note-taker and engage with your meetings more.

Presentation Skills

Develop a strong set of presentation techniques that will help you to express your ideas in a clear and confident way.

Professional PA and Reception Skills

This hands-on course will help you to understand how to fulfil your duties professionally as the first point of contact of an organisation, from time management to telephone skills.

Stress Management – An Introduction

Identify stress, coping techniques and how to manage your stress levels successfully in this course.

Telephone Techniques

Learn how to handle telephone conversations professionally, develop your confidence over the phone and explore ways in which you can get the information you need accurately.

Managing Your Time and Priorities

Want to learn how to get the most out of your working day? Develop vital time management skills including focus and discipline in this course.

Essential Skills for Trainers

If you are in a training role and would like to fine-tune your training delivery, this course will help you to identify your strengths and weaknesses in an interactive format.

Confidence Building & Self-Motivation

Identify techniques to help you build your self-motivation and self-esteem in the workplace.

Managing and Chairing Meetings

Learn how to make the most out of your meetings and increase productivity within them.

Interview Skills – Being Interviewed

This course will take you through effective interview techniques, such as how to answer competency-based questions, so you can improve your performance at interviews.

Book a Communications Skills Training Course Today!

Want to deliver your message with confidence and clarity, and develop a range of soft skills that you can apply in and outside of work?

Get in touch with us to find out how you can book one of our communications skills courses for your organisation by filling out the form below, and we’ll be in touch shortly.