Administration Courses & Development

Administrative training courses to help your business flourish.

 

Course: HTA09001

THIS TWO DAY ADMIN DEVELOPMENT COURSE IS FOR:

The Administrators’ Development Programme is for experienced administrators who are aspiring to develop their role and responsibilities, who may be required to occasionally deputise for their manager, and who may be considering progressing their career and gaining promotion into a supervisory or
first line manager capacity. If you want training courses for admin staff that will challenge and grow your administration team, Henley Training Associates can help you to achieve just that

OUR ADMIN DEVELOPMENT COURSES WILL HELP YOU:

Examine the role of the experienced administrator in communicating and working effectively with those around you. Designed for those administrators who are aspiring to take on more responsibility, the focus is on making the most of one’s own resources and getting the best out of those for whom you may have an element of responsibility as a supervisor/first line manager. Our administrative training courses also give you the opportunity to explore the core management skills that will be expected of you in a supervisory capacity, by introducing the concept of team building, motivation, leadership and goal-setting.

THIS COURSE WILL GIVE YOU:

The skills to work and communicate positively with others as a key team member, manage your time and conduct your role effectively, and apply key leadership, feedback, coaching and delegation techniques in a supervisory capacity when required.

We break down our bespoke administrative training courses into theoretical and hands-on learning so that you have the skills to apply your training in a practical environment. We are also able to tailor our learning to suit your individual needs – whether you require the training to be delivered in-house or somewhere else, we endeavour to tailor our programmes according to your preferences.

 

COURSE OBJECTIVES:

  • Understanding the role and responsibilities of an effective administrator
  • Developing and applying the basic principles and practices of an effective supervisor/first line manager
  • Examining the meaning of constructive communication and how to apply it
  • Recognising the needs of individuals and the team to motivate and encourage high levels of performance
  • Dealing effectively with staff problems using constructive feedback & coaching techniques to promote a supportive environment
  • Maximising the use of your own time whilst empowering and developing the skills of others