Successful Sales Skills: Converting Enquiries into Sales

Course: HTA09059

THIS ONE DAY COURSE IS FOR:

anyone who needs to develop their sales technique and convert sales enquiries into appointments or business.

THIS COURSE IS DESIGNED TO HELP YOU:

understand the principles of influencing and selling, gain an insight into the buying process, and explore the key communication skills to convert enquiries into business.

THIS COURSE WILL GIVE YOU THE SKILLS TO:

communicate more effectively and influence potential customers to buy into the product or service you’re offering.

COURSE OBJECTIVES:

  • Understanding the principles of influencing, selling and the buying process
  • Identifying the difference between constructive and non-constructive influencing styles and their effects on potential buyers
  • Recognising what skills are needed to build rapport with a potential customers
  • Improving communication skills using effective questioning and listening skills
  • How to “talk your customer’s language”: adapting your language style to match the communication style of your customer
  • Identifying buying signals and how and when to close the sale
  • Practising skills to develop confidence and achieving improved success converting potential customers