Professional PA and Reception Skills

Course: HTA09020

THIS ONE DAY COURSE IS FOR:

anyone in a PA,secretarial or receptionist role who wishes to develop their own strengths to promote an effective and efficient working environment.

THIS COURSE IS DESIGNED TO HELP YOU:

improve your personal organisation and time management skills, develop confident face to face communication and telephone techniques, apply a structured approach to written work, and present a professional image to clients. The workshop follows a pragmatic and participative style, with plenty of opportunity for group discussion as well as structured trainer input.

THIS COURSE WILL GIVE YOU:

the skills to conduct the PA and receptionist roles effectively, applying essential time management, written and interpersonal skills appropriately to create a professional and positive image of your organisation